Terms and Conditions

Last Edited: April 23, 2018

Legal Notices

Welcome to the www.sarasotagg.com website (the “Site”) Terms and Conditions of Use. Sarasota Green Group, LLC, (the “Operator”) provides the Site as a service to you (the “User”), subject to the notices, terms and conditions set forth in this agreement (the “Agreement”).

Use of the Site constitutes the User’s unconditional agreement to follow and be bound by the Terms and Conditions of Use. If the User does not agree to them, do not use the Site; post any materials, information, or other communications (“Contributions”) to the Site; or download any materials from the Site.

The Terms and Conditions of Use apply to the use of the Site and do not extend to any linked third-party sites. The Terms and Conditions of Use, and Privacy Notice, which are hereby incorporated by reference, contain the entire Agreement between the User and the Operator with respect to the Site.

Notifications of Changes 

Updates to the terms and conditions will be posted in this section on the Terms and Condition of Use page. Changes are effective immediately after they are posted and dated. Use of the Site following any such change constitutes an unconditional agreement to follow and be bound by the terms and conditions, as changed.

Payment Terms

Full payment is required when an order is placed. Orders will be dispatched once payment has cleared. In the case where payment does not clear, we will notify you and request an alternate form of payment, or we have the right to cancel the order completely.

Returns and Refunds Happen. We believe it should be just as easy to return/refund an item, as it was to buy the item in the first place.

Our Quality Promise – To offer you great products and the best customer service experience, from beginning to end. Starting by ensuring you know how to achieve the best results from our products and knowing our policies and warranties and ending by living up to your expectations of our promise.

If you have questions regarding the use of the product or the results of the product, before you do anything, let our experts help you.

Did you balance your water pH levels prior to adding your product? Have you accurately identified your target disease and followed the usage instructions? Tell us your story. We’ll listen and try to guide you through the process to ensure your success! Email or call our product experts at: info@sarasotagg.com or (800) 550.6259

If the product did not meet your reasonable expectations, please accept our 30-day return/refund policy.

Our representatives are here to help you at: info@sarasotagg.com or (800) 550.6259 We stand by our products, and we also stand by you – our customer – because looking out for our customers is just good business. Include your receipt and allow 7 to 10 business days for your request to be verified and processed. The original price of the item, plus any applicable tax, may be credited back to your original form of payment.

Damaged Goods/Missing Products from Orders

Email or call us with the error or damaged product, reference your Order #, include a photograph for proof of damage, and we’ll work hard to correct the mistake. (Sorry about that). Please allow 7 to 10 business days from when we receive your request, for it to be verified and processed. info@sarasotagg.com or (800) 550.6259

Requests may also be mailed directly to: Sarasota Green Group, LLC Corporate Headquarters 5550 Wild Rose Lane, Suite 400 West Des Moines, IA 50266

Typographical Errors

In the event a product is listed at an incorrect price, or with incorrect information, due to a typographical error or an error in information received from our suppliers, we shall have the right to refuse or cancel any orders placed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge. Please allow 7 to 10 business days for the credit to be processed.

Prohibited Uses

The User may not use the Site to violate any applicable local, state, national, or international law, including without limitation, any applicable laws relating to antitrust or other illegal trade or business practices, federal and state securities laws, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, and any U.S. laws, rules, and regulations governing the export and re-export of commodities or technical data.

The User may not upload or transmit any material that infringes or misappropriates any person’s and/or entity’s copyright, patent, trademark, or trade secret, or disclose via the Site any information, the disclosure of which would constitute a violation of any confidentiality obligations the User may have.

The User may not upload any viruses, worms, Trojan horses, or other forms of harmful computer code, nor subject the Site’s network or servers to unreasonable traffic loads, or otherwise engage in conduct deemed disruptive to the ordinary operation of the Site.

The User is strictly prohibited from communicating on or through the Site any unlawful, harmful, offensive, threatening, abusive, libelous, harassing, defamatory, vulgar, obscene, profane, hateful, fraudulent, sexually explicit, racially, ethnically, or otherwise objectionable material of any sort, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

User Submissions The Operator does not want to receive confidential or proprietary information from the User through the Site. Any Contributions posted to the Site will be considered non-confidential. The Operator may, but is not obligated to, monitor or review any areas on the Site where Users transmit or post communications. The Operator may edit or remove content on the Site at any time.

Use of Personally Identifiable Information

Information submitted to the Site is governed according to the Operator’s Privacy Notice. To learn more about how the User’s Personally Identifiable Information (PII) is protected, please visit the Privacy Notice Page.

Indemnification

The User agrees to indemnify and hold harmless the Operator, its agents, vendors or suppliers from and against all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from and/or related to the User’s use or misuse of the Site.

Termination

If the User no longer agrees to be bound by the Terms and Conditions of Use, cease use of the Site. If the User is dissatisfied with the Site, its content, or any of the terms, conditions, and policies, the User’s sole legal remedy is to discontinue use of the Site.

Notification of Possible Copyright Infringement

In the event the User believes that material or content published on the Site may infringe on the User’s copyright or that of another, please contact the Operator of the Site.

Contacting Us

Sarasota Green Group, LLC Corporate Headquarters 5550 Wild Rose Lane, Suite 400 West Des Moines, IA 50266 United States info@sarasotagg.com 800-550-6259

Procidic® and Procidic2® LIMITED WARRANTY

Procidic® and Procidic2® are registered trademark products manufactured by Greenspire Global, Inc.

Greenspire Global, Inc. represents that these products are minimum risk pest control products and qualify for exemption from EPA registration under the Federal Insecticide, Fungicide and Rodenticide Act (FIFRA 25b).

Notice: Buyer assumes all responsibility for the safety and use of the product. Products on this Site are distributed through a licensing agreement with Sarasota Green Group. For all products, please:

Follow the Directions for Use carefully. It is impossible to eliminate all risks inherently associated with the use of the product. Crop injury, ineffectiveness and/or other unintended consequences may result because of such factors as manner of use or application, weather or crop conditions, and the presence of other materials or other influencing factors in the use of the product, which are beyond the control of GREENSPIRE GLOBAL, INC. or Seller. To the extent permitted by applicable law, Buyer and User agree to hold GREENSPIRE GLOBAL, INC. and Seller harmless for any claims relating to such factors. TO THE EXTENT PERMITTED BY LAW, BUYER/USER ASSUMES ALL LIABILITY RESULTING FROM HANDLING, STORAGE AND USE OF THIS PRODUCT. GREENSPIRE GLOBAL, INC. warrants that this product conforms to the ingredient description on the label. To the extent permitted by applicable law: (1) this warranty does not extend to the use of the product contrary to the label instructions and/or under conditions not reasonably foreseeable to or beyond the control of the Seller or GREENSPIRE GLOBAL, INC. and (2) Buyer and User assume the risk of any such use. TO THE EXTENT PERMITTED BY APPLICABLE LAW, GREENSPIRE GLOBAL, INC. MAKES NO WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE NOR ANY OTHER EXPRESSED OR IMPLIED WARRANTY EXCEPT AS WARRANTED BY THE LABEL.

To the extent permitted by applicable law, in no event shall GREENSPIRE GLOBAL, INC. be liable for any incidental, consequential or special damages resulting from the use or handling of the product. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE EXCLUSIVE REMEDY OF THE USER AND/OR BUYER AND EXCLUSIVE LIABILITY OF GREENSPIRE GLOBAL, INC. AND SELLER FOR ANY AND ALL CLAIMS, LOSSES, INJURIES OR DAMAGES (INCLUDING CLAIMS BASED ON BREACH OF WARRANTY, CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHERWISE) RESULTING FROM THE USE OR HANDLING OF THIS PRODUCT, SHALL BE THE RETURN OF THE PURCHASE PRICE OF THE PRODUCT OR AT THE ELECTION OF GREENSPIRE GLOBAL, INC. OR SELLER, THE REPLACEMENT OF THE PRODUCT.

BUYER AND/OR USER ASSUMES ALL RISKS AND LIABILITY RESULTING FROM THE HANDLING, STORAGE AND USE OF THIS PRODUCT. GREENSPIRE GLOBAL, INC. DOES NOT AUTHORIZE ANY AGENT OR REPRESENTATIVE TO MAKE ANY OTHER WARRANTY, GUARANTEE OR REPRESENTATION REGARDING THIS PRODUCT. GREENSPIRE GLOBAL, INC. and the Seller offer this product, and the Buyer and User accept it, subject to the foregoing LIMITED warranty which may be varied only by agreement in writing, signed by a duly authorized representative of GREENSPIRE GLOBAL, INC.